Privacy Policy for 101 Autism & ADHD Assessments

Last Updated: May 22, 2025

At 101 Autism & ADHD Assessments, we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website 101autism.co.uk or use our professional services for Autism and ADHD assessments. By accessing or using our Website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Contact Information: Name, email address, phone number, mailing address, or other contact details you provide when scheduling an assessment, contacting us, or filling out forms on our Website.
Health Information: Information related to your medical history, symptoms, or other health-related data provided during the assessment process. This may include sensitive personal information such as diagnoses, treatment plans, or other health records.
Payment Information: Billing details, such as credit card information or other payment data, when you pay for our services.
Identification Information: Date of birth, government-issued identification, or other details required to verify your identity for assessments.

b. Non-Personal Information

Website Usage Data: Information about how you interact with our Website, such as IP address, browser type, device information, pages visited, and time spent on the Website.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience, analyze Website usage, and improve our services. You can manage cookie preferences through your browser settings.

c. Information from Third Parties

We may receive information from healthcare providers, referral sources, or other third parties involved in your assessment process, with your consent or as permitted by law.

2. How We Use Your Information

We use your information to:

Provide, schedule, and conduct Autism and ADHD assessments.
Process payments and manage billing.
Communicate with you about your assessments, appointments, or other services.
Respond to your inquiries or provide customer support.
Comply with legal obligations, such as maintaining records or reporting to regulatory authorities.
Improve our Website and services, including analyzing usage trends and feedback.
Send you updates, newsletters, or promotional materials (with your consent, where required).
Protect the security and integrity of our Website and services.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

With Healthcare Providers: We may share health information with licensed professionals involved in your assessment or treatment, with your consent or as required by law.
Service Providers: We may share information with trusted third-party service providers (e.g., payment processors, IT providers, or scheduling platforms) who assist us in operating our Website or services. These providers are contractually obligated to protect your information.
Legal Compliance: We may disclose information to comply with applicable laws, regulations, or legal processes, such as responding to subpoenas or government requests.
Business Transfers: If 101 Autism & ADHD Assessments is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, with appropriate safeguards in place.
With Your Consent: We may share your information with other parties if you provide explicit consent.

4. How We Protect Your Information

We implement reasonable administrative, technical, and physical safeguards to protect your personal information, including:

Encryption of sensitive data (e.g., health and payment information) during transmission and storage.
Access controls to limit who can view or process your information.
Regular security assessments to identify and address vulnerabilities.

Despite our efforts, no system is completely secure, and we cannot guarantee the absolute security of your information.

5. Your Rights and Choices

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

Access: Request access to the personal information we hold about you.
Correction: Request correction of inaccurate or incomplete information.
Deletion: Request deletion of your personal information, subject to legal retention requirements.
Restriction: Request that we restrict the processing of your information in certain circumstances.
Data Portability: Request a copy of your information in a structured, commonly used format.
Opt-Out: Opt out of marketing communications by following the unsubscribe instructions in our emails or contacting us directly.

To exercise these rights, please email us at contact@101autism.co.uk. We may require verification of your identity before processing your request.

6. Retention of Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes. Health information may be retained in accordance with applicable healthcare regulations, such as HIPAA retention requirements.

7. Third-Party Links

Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18 without the consent of a parent or legal guardian. If we learn that we have collected personal information from a child under 18 without proper consent, we will take steps to delete that information.

9. International Data Transfers

If you are located outside the United States, your information may be transferred to and processed in the United States or other countries where our service providers operate. We ensure that such transfers comply with applicable data protection laws, including the use of standard contractual clauses or other safeguards.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our Website with a revised “Last Updated” date or through other appropriate means.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

101 Autism & ADHD Assessments
Email: contact@101autism.co.uk
Phone: 01228 833101

For complaints, we encourage you to contact us first so we can address your concerns. You may also have the right to lodge a complaint with a data protection authority in your jurisdiction.